Refund policy

Return & Refund Policy

For Your Skin

Last Updated: July 20, 2026

At For Your Skin (“we,” “us,” or “our”), we stand behind the products we choose to stock. Because we sell skincare intended for direct contact with your skin, health and hygiene regulations require us to apply strict conditions to returns. Please read this policy in full before placing an order. By completing a purchase, you acknowledge that you have read, understood, and agreed to the terms below.

1. Return Eligibility Window

You have seven (7) business days from the date we confirm delivery of your order to request a return. Delivery confirmation is determined by the tracking information provided by the carrier and recorded on our end. Requests made after this seven (7) business day window has closed are not eligible for any return, refund, exchange, or store credit, without exception.

To be considered timely, your return request must be submitted to us by email within the window described above. The date of your email request — not the date the item is shipped back to us — governs eligibility.

2. Condition of Items

Because our products are skincare items intended for personal use, we can only accept returns that meet all of the following conditions:

  • Unused and unopened. The product must not have been used, applied, sampled, or opened in any way.

  • Intact packaging. All original packaging must be complete, undamaged, and in resalable condition.

  • Unbroken seals. Any manufacturer or hygiene seal must remain fully intact. We cannot accept any item whose seal has been broken, removed, or tampered with.

  • No tampering. We do not accept any packaging that has been tampered with, altered, or previously opened.

Any item that has been used, opened, unsealed, tampered with, or otherwise falls outside the conditions above is not eligible for return or refund. This includes items that arrive back to us damaged due to inadequate return packaging on the customer’s part.

3. Annual Return Limit

Returns are limited to a maximum of two hundred fifty U.S. dollars ($250.00) in total value per customer, per calendar year. This limit is applied to the combined value of all approved returns associated with a customer, account, email address, or shipping address during that period. Once you have reached the $250.00 annual limit, no further returns or refunds will be issued until the following calendar year.

4. Non-Returnable Situations

The following are not eligible for return, refund, exchange, or credit under any circumstances:

  • Requests made after the seven (7) business day window.

  • Any product that has been opened, used, or had its seal broken.

  • Any product with tampered, altered, or damaged packaging.

  • Returns exceeding the $250.00 annual limit.

  • Orders affected by an incorrect email address or shipping address provided by the customer, once a shipping label has been created (see our Shipping Policy). Such orders are void of any return or refund.

5. How to Request a Return

To start a return, contact us by email through our Contact page (link: __________________________). Please include your order number, the item(s) you wish to return, and the reason for the return. Do not ship any item back to us until you have received written return authorization and instructions from our team. Unauthorized returns may not be processed.

6. Refund Processing

Once we receive and inspect your returned item, we will notify you by email whether your refund has been approved. If approved, your refund will be issued to your original method of payment within a commercially reasonable time. The time it takes for the refunded amount to appear in your account depends on your payment provider and is outside our control.

Original shipping charges are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to our error (for example, a wrong or defective item shipped by us).

7. Damaged or Incorrect Items

If you receive an item that is damaged in transit or is not the item you ordered, contact us by email within seven (7) business days of delivery confirmation with your order number and photographs of the issue. We will work with you in good faith to resolve the matter, which may include a replacement or refund at our discretion.

8. Changes to This Policy

We reserve the right to update or modify this Return & Refund Policy at any time without prior notice. The version in effect at the time of your purchase governs that purchase. We encourage you to review this policy before each order.

9. Statutory Rights

Nothing in this policy is intended to limit, exclude, or override any rights or remedies you may have under applicable federal, state, or local consumer-protection law that cannot be waived by agreement. Where any provision of this policy conflicts with such non-waivable rights, those rights prevail to the extent required by law. This policy is governed by the laws of the State of California, without regard to its conflict-of-law provisions.

10. Contact Us

Questions about this policy or a specific return can be directed to us through our Contact page: __________________________.