Shipping policy
Shipping Policy
For Your Skin
Last Updated: July 20, 2026
This Shipping Policy explains how and when we process and ship orders placed through For Your Skin (“we,” “us,” or “our”). By placing an order, you agree to the terms below. Please read this policy alongside our Return & Refund Policy.
1. Order Processing & Shipping Schedule
We ship orders four (4) out of five (5) business days each week. Orders are processed in the order they are received. Order processing times may be longer during periods of high demand, promotions, or holidays. Placing an order does not guarantee same-day or next-day dispatch.
2. Shipping Confirmation
When your order ships, we will send a shipping confirmation email to the email address you provided at checkout. This email serves as your notice that a shipping label has been created and your order is on its way. It is your responsibility to ensure that the email address and shipping address you provide at checkout are complete and accurate.
3. Incorrect Email or Shipping Address
Once a shipping label has been created, orders with an incorrect, incomplete, or invalid email address or shipping address provided by the customer are void of any return or refund. We are not responsible for orders that are delayed, misdelivered, returned to sender, or lost as a result of address or contact information entered incorrectly at checkout. Please review your information carefully before completing your purchase.
If you notice an error in your order details, contact us by email immediately. We will make a reasonable effort to correct the information only if a shipping label has not yet been created. Once a label exists, we cannot guarantee any changes.
4. Delivery Confirmation
Delivery is confirmed by the tracking information provided by the carrier and recorded on our end. This delivery confirmation date is the date used to determine eligibility under our Return & Refund Policy. We recommend tracking your package and ensuring someone is available to receive it at the delivery address.
5. Shipping Times & Carriers
Estimated delivery times are provided by the carrier and are not guaranteed. Once an order leaves our facility, transit time is controlled by the carrier and is outside our control. We are not liable for carrier delays, weather events, or other circumstances beyond our reasonable control.
6. Lost, Stolen, or Damaged Shipments
If your tracking shows delivered but you have not received your package, or if your package arrives damaged, contact us by email within seven (7) business days of the delivery confirmation date. We will work with you and the carrier in good faith to help resolve the issue, though resolution may depend on the carrier’s investigation and is not guaranteed.
7. Shipping Destinations
We currently ship within the United States. Any changes to the regions we serve will be reflected at checkout.
8. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. The version in effect at the time of your purchase governs that purchase.
9. Statutory Rights
Nothing in this policy is intended to limit, exclude, or override any rights or remedies you may have under applicable federal, state, or local consumer-protection law that cannot be waived by agreement. This policy is governed by the laws of the State of California, without regard to its conflict-of-law provisions.
10. Contact Us
For any shipping questions, please reach us through our Contact page: __________________________.